Premium Services
24 hours a day. 7 days a week. Support on your schedule.
Don’t worry about solving PC problems on your own, or paying extra for additional technical support services that you can’t afford. Our computer and security experts will work with you to figure out what’s wrong. They can connect to your PC remotely and fix it as you watch!
Standard Premium Service Plan
Add only $29.95 for a one year subscription when purchased with our product.
- 24/7 emergency access to a Trend Micro support technician
- Quicker diagnosis and problem resolution through remote desktop support
- Virus and Spyware Removal Service (1 service incident) & PC Security Health Check Service (1 service incident)
- Got questions? Learn more.
Or, choose individual services
Already have a product? Add just the services you want:
PREMIUM INSTALLATION:
$49.95 $29.95
Trend Micro experts will install your Trend Micro product remotely.
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more
VIRUS & SPYWARE
REMOVAL: $79.95
We will remove all known threats found in your system and help you protect it against
future infection.
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more
PC SECURITY HEALTH
CHECK: $64.95
Check your system for exposure to all types of threats and apply the right settings to
ensure robust security.
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more
PC TUNE-UP:
$39.95 $24.95
We will diagnose your PC problems and get your computer running like new.
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more
DATA BACKUP: $39.95
The help and advice you need to backup and store your data in a secure place.
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more
INTERNET & EMAIL
HELP: $39.95
A Certified Expert can set up your Internet and email account.
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more
Consult an expert
Available agents:
Thank you so much for all the help. I received better service remotely, than I would have had I brought my system in for service. Thank you again.Deborah M.
The representative (who took care of my computer virus) was very helpful. He was very thorough and patient. Excellent customer service is very rare, nowadays. Thanks again for your support. Much appreciated.Ronald B.

